Privacy Policy

1. Introduction

Vitality is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us online.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name

• Email address

• Phone number

• Health Insurance information (Insurance Carrier, Member ID, and Date of Birth)

B. Information You Voluntarily Provide

• Messages submitted through contact forms

• Appointment requests

• General information about your condition or reason for seeking care

⚠️ Important:
Please do not submit sensitive or detailed medical information through website forms.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on the website

3. How We Use Your Information

We use your information to:

• Respond to inquiries and communicate with you

• Schedule consultations or appointments

• Provide information about our services

• Improve website functionality and user experience

• Run and optimize advertising campaigns

• Send occasional marketing communications (you may opt out at any time)

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Understand how visitors use our website

• Improve performance and functionality

• Deliver relevant advertisements

You may disable cookies through your browser settings.

5. Third-Party Services

We may share limited information with trusted third-party providers that help operate our business, including:

• Scheduling platforms (e.g., Calendly)

• Website analytics tools (e.g., Google Analytics)

• Advertising platforms (e.g., Meta/Facebook and Instagram)

These third parties have their own privacy policies governing how they use your information.

6. Healthcare & HIPAA Notice

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• This website is not intended for the transmission of protected health information (PHI)

• Information submitted through website forms is not considered secure or HIPAA-compliant communication

For clinical matters or to share sensitive medical information, please contact our office directly.

7. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet is completely secure.

8. Data Retention

We retain your information only as long as necessary to:

• Respond to your inquiries

• Provide services

• Comply with legal obligations

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we have about you

• Request correction or deletion of your data

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect information from children.

11. External Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

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